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Privacy Policy

Effective Date: July 16, 2026
Last Updated: July 16, 2026

Kairos Commercial (“Kairos,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit kairoschicago.com or any webpage, form, or online service that links to this Privacy Policy collectively referred to as the “Website.”

By using the Website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through the Website, including information submitted through:

  • Contact forms

  • Conversation or consultation request forms

  • Second-opinion request forms

  • Email links

  • Telephone inquiries initiated through the Website

  • Newsletter or insight subscriptions, if offered

  • Website analytics and similar technologies

This Privacy Policy does not govern information collected by third-party websites, platforms, property databases, listing services, or other services that Kairos does not control.

2. Information We Collect

The information we collect depends on how you interact with the Website.

Information You Provide Directly

You may voluntarily provide information such as:

  • Your name

  • Business or organization name

  • Job title

  • Email address

  • Telephone number

  • Preferred method of contact

  • Current or desired property location

  • Office or industrial space requirements

  • Property type

  • Approximate size requirements

  • Budget or financial parameters

  • Lease, purchase, sale, renewal, or relocation timing

  • Information about an existing lease or property

  • Questions, comments, or other details included in your message

  • Any documents or materials you choose to provide

Please do not submit Social Security numbers, financial account credentials, medical information, or other highly sensitive personal information through the Website.

Information Collected Automatically

When you visit the Website, we or our service providers may automatically collect certain technical and usage information, including:

  • Internet Protocol address

  • Browser type and version

  • Device type and operating system

  • General or approximate location derived from an IP address

  • Referring website or source

  • Pages viewed

  • Links selected

  • Date and time of access

  • Time spent on particular pages

  • Website navigation and interaction information

  • Cookie identifiers and similar technical data

This information helps us operate, secure, and improve the Website.

Information Received From Other Sources

We may receive information from:

  • Business referrals

  • Professional contacts

  • Publicly available business sources

  • Commercial real-estate databases

  • Property owners or their representatives

  • Vendors and service providers

  • Social media or professional networking platforms

  • Other individuals or organizations involved in a potential transaction

3. How We Use Information

Kairos may use personal information to:

  • Respond to questions and contact requests

  • Arrange calls, meetings, or consultations

  • Understand your commercial real-estate needs

  • Evaluate whether and how Kairos may assist you

  • Provide tenant representation, site selection, market analysis, lease advisory, acquisition, disposition, renewal, occupancy planning, or related services

  • Prepare market information, property options, reports, or recommendations

  • Communicate about an existing or potential engagement

  • Provide requested insights, articles, or business updates

  • Operate, maintain, and improve the Website

  • Understand how visitors use the Website

  • Diagnose technical problems

  • Protect the Website and our business from fraud, misuse, security threats, or unlawful conduct

  • Maintain business and transaction records

  • Enforce our agreements and Website policies

  • Comply with legal, regulatory, licensing, tax, insurance, or professional obligations

  • Establish, exercise, or defend legal claims

  • Carry out other purposes disclosed when information is collected

Where required by law, we will obtain consent before using information for a materially different purpose.

4. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to:

  • Keep the Website functioning properly

  • Remember visitor preferences

  • Measure Website traffic

  • Understand page performance and visitor interactions

  • Protect the Website from spam, fraud, and security threats

  • Support embedded maps, videos, fonts, or social media features

  • Improve content and Website usability

  • Measure the effectiveness of communications or marketing, if used

Additional information is available in the Kairos Commercial Cookie Policy.

You may be able to manage cookies through your browser settings and, where available, through the Website’s cookie preference controls. Blocking certain cookies may affect Website functionality.

5. How We Disclose Information

Kairos may disclose personal information in the following circumstances.

Service Providers

We may provide information to companies that perform services on our behalf, including:

  • Website hosting and maintenance providers

  • Website developers

  • Email and communication providers

  • Analytics providers

  • Cloud storage providers

  • Customer relationship management providers

  • Scheduling providers

  • Cybersecurity and spam-prevention providers

  • Professional advisers

  • Administrative and operational vendors

These providers may use information only as permitted by their agreements with Kairos and applicable law.

Real-Estate and Transaction Participants

When reasonably necessary to provide requested services, and subject to applicable professional duties, we may disclose relevant information to parties such as:

  • Property owners or their representatives

  • Listing brokers

  • Cooperating brokers

  • Attorneys

  • Accountants

  • Lenders

  • Architects

  • Engineers

  • Contractors

  • Inspectors

  • Consultants

  • Government agencies

  • Other transaction participants

We will not intentionally disclose confidential business requirements to transaction participants without authorization or a legitimate reason connected to the requested service.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process

  • Respond to a lawful government request

  • Protect the rights, property, or safety of Kairos, our clients, Website visitors, or others

  • Investigate suspected fraud, misconduct, or security incidents

  • Enforce our agreements or policies

  • Establish, exercise, or defend legal claims

Business Changes

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, change of control, or similar business transaction. Any recipient will be expected to handle personal information consistently with applicable law.

With Your Direction or Consent

We may disclose information when you request, direct, authorize, or consent to the disclosure.

6. Sale and Sharing of Personal Information

Kairos does not knowingly sell personal information in exchange for money.

Some analytics, advertising, or embedded-content technologies may involve disclosures that certain state privacy laws define as “selling,” “sharing,” or use for targeted advertising, even when no money is exchanged.

Where these laws apply, you may have the right to opt out of such activity. You may submit a request using the contact information at the end of this Privacy Policy or use any privacy preference controls made available on the Website.

7. Email and Business Communications

When you contact Kairos, we may respond using the contact information you provide.

We may also send relevant business updates, insights, or marketing communications where permitted by law. You may opt out of promotional email by:

  • Using the unsubscribe option included in the message, when available

  • Replying to the email with an unsubscribe request

  • Contacting us at [email protected]

Opting out of promotional communications will not prevent us from sending necessary service-related, transaction-related, legal, or administrative communications.

8. Retention of Information

Kairos retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Respond to inquiries

  • Provide requested services

  • Maintain client and transaction records

  • Meet licensing, contractual, tax, insurance, and legal obligations

  • Resolve disputes

  • Protect against fraud or security threats

  • Enforce agreements

Retention periods vary depending on the type of information, the nature of the relationship, and applicable legal requirements.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

9. Data Security

Kairos uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. You submit information electronically at your own risk and should avoid sending highly sensitive information through ordinary email or Website forms.

10. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information held about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain information

  • Opt out of the sale or sharing of personal information

  • Opt out of targeted advertising

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Appeal the denial of a privacy request

  • Receive equal service without unlawful discrimination for exercising a privacy right

These rights are subject to legal exceptions and may not apply in every circumstance.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.”

Please describe your request and provide enough information for us to identify the relevant records. We may request additional information to verify your identity and protect your information from unauthorized access.

You may use an authorized agent where permitted by law. We may require proof that the agent is authorized to act on your behalf.

11. Browser Privacy Signals

Some browsers offer “Do Not Track,” Global Privacy Control, or similar preference signals.

Where required by applicable law and technically supported, Kairos will process legally recognized browser-based opt-out signals. Because standards and legal requirements may vary, the Website may not respond to every signal in the same manner.

12. Third-Party Websites and Services

The Website may contain links to third-party websites, property listings, mapping services, professional platforms, social media pages, or embedded content.

Third parties may collect information according to their own privacy policies. Kairos does not control and is not responsible for the content, security, privacy practices, availability, or accuracy of third-party services.

You should review the privacy policy of any third-party service before providing personal information.

13. Children’s Privacy

The Website is intended for business and commercial real-estate purposes and is not directed to children under 13.

Kairos does not knowingly collect personal information from children under 13 through the Website. If you believe a child has submitted personal information, contact us so that we can review and, where appropriate, delete it.

14. International Visitors

Kairos is based in the United States, and information submitted through the Website may be processed and stored in the United States.

If you access the Website from another country, your information may be transferred to a jurisdiction whose privacy laws differ from those in your location. Where applicable, we will use appropriate safeguards for international transfers.

15. Changes to This Privacy Policy

Kairos may update this Privacy Policy periodically to reflect changes in:

  • Website functionality

  • Business practices

  • Technology

  • Service providers

  • Legal or regulatory requirements

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through an additional Website notice where appropriate.

Continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.

16. Contact Kairos Commercial

Questions, concerns, or privacy requests may be directed to:

Kairos Commercial

Call Us
630-347-4275

Send Us an Email
[email protected]

Office Hours
Monday to Friday
7:00 AM to 6:00 PM

Address
1600 W McConnor Pkwy
Suite 305
Schaumburg, IL 60173

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